Returns

 

If you would like to cancel your order please let us know within 48 hours of purchase as we may have already started to build. We are happy to cancel/refund orders up until the point of packaging/dispatching however the sooner you can let us know the better. Please provide your cancellation request through the contact pageand we will action this within 48 hours, it can take 3-5 working days after the refund has been processed for the funds to appear in your bank.

If you have received your order in good condition and would like to return or exchange it, we will be happy to do this for you. The return postage will be the buyer’s responsibility, we recommend that you take insurance on your postage to cover any potential damages. Once the item has been received in good condition, we will action the refund.

Returns AND exchanges will be subject to a £15 restocking / administration fee.